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How digibet Handles Your Personal Information

This Privacy Policy tells you exactly what personal data we collect when you open an account, make a deposit via PayPal, Venmo, or Play+, and use our platform — and how we keep it secure.

Account data protectionPayPal, Venmo, Play+ transaction privacyYour right to access or delete dataState-law dependent availabilitySecure identity verification

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What Information We Collect and Why

digibet Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

When you register, we collect your name, email address, date of birth, and the state you're located in — the minimum needed to verify your identity and confirm eligibility under applicable state law. When you fund your account through PayPal, Venmo, or Play+, we log transaction

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references and amounts to maintain accurate account records; we do not store your full PayPal or Venmo credentials on our servers. We also collect device identifiers, IP address, and session data generated during mobile or desktop access — this helps us detect unauthorized logins and keep
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your account wallet secure. If you contact our support team, we retain the conversation record to resolve follow-up issues. Usage data, such as which games you open and how long a session runs, is collected in aggregate to improve platform performance. We do not sell your
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personal data to third-party advertisers. Some data sharing occurs with payment processors and identity-verification services under contractual data-protection obligations. You can request a full list of third parties we share data with by contacting our privacy team directly.

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

HOW WE PROTECT YOU

Data Handling, Cookies, Security and Retention

We apply industry-standard encryption to data in transit and at rest. Your account password is stored as a salted hash — we cannot read it, and neither can our support agents. Sessions on mobile require re-authentication after a period of inactivity, which limits exposure if your phone is left unlocked. We retain account data for as long as your account is active and for the period required by applicable financial and state gaming regulations after closure.

Cookie Use

We use strictly necessary cookies to keep your session active and preference cookies to remember your lobby settings. You can adjust non-essential cookie categories in your browser at any time.

Account Security

Two-step verification is available for all accounts. When you log in from a new device, we send a one-time code to your registered email before granting access to your wallet.

Data Retention

Active account records are kept while your account is open. After closure, we retain only the data that state financial regulations require, then delete or anonymize the rest.

Requesting Changes

Submit a correction or erasure request through our privacy email or the Account Settings privacy panel. We confirm every completed action in writing to your registered address.

PRIVACY CONTACT PATHS

How to Reach Us About Your Privacy

Have a question about your data or need to submit a deletion request? Our privacy support team handles data-related inquiries separately from general account help. Reach out through any of the channels below — include your registered email address and account username so we can locate your record quickly and respond within the timeframe required under applicable state law.

Privacy Email Send your data access, correction, or deletion request to our dedicated privacy address. We acknowledge receipt within one business day and resolve most requests within 30 days.

Live Chat Open the chat widget on any digibet page and select 'Privacy & Data' from the topic menu. A support agent will confirm your identity before discussing account-level data.

Account Settings Log in, go to Account Settings, and choose Privacy Controls to download a copy of your data or to update your marketing communication preferences directly.

Common Questions About Your Privacy at digibet

Below are the questions we hear most often about data rights, cookies, payment privacy, and how to request changes to your record. If yours isn't listed, reach out through live chat or our privacy email and we'll respond within the timeframe applicable state law requires.

We collect your name, email, date of birth, state of residence, and identity verification documents. Payment references from PayPal, Venmo, or Play+ transactions are also logged for account accuracy.

No. We receive only a transaction confirmation token from PayPal or Venmo — your login credentials stay entirely within those platforms and are never stored on our servers.

Yes. Log in to Account Settings and select Privacy Controls to download a data export, or send a written request to our privacy email. We process access requests within 30 days.

Submit a deletion request via our privacy email or the Privacy Controls panel in Account Settings. We delete or anonymize data not required under state financial regulations within 30 days.

We use session cookies to keep you logged in and preference cookies to save lobby settings. You can accept, reject, or manage non-essential categories anytime through your browser's cookie settings.

Start with our privacy email or the live chat 'Privacy & Data' topic. If you feel your concern is unresolved, you may also contact the relevant state data-protection authority where applicable law provides that right.

Reference

Privacy Policy

Access may be available only in states where local law permits.

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How digibet Handles Your Personal Information

Data Handling, Cookies, Security and Retention

How to Reach Us About Your Privacy

Common Questions About Your Privacy at digibet

01 What personal data does digibet collect when I open an account?

02 Does digibet store my PayPal or Venmo login credentials?

03 Can I request a copy of all the data digibet holds on me?

04 How do I ask digibet to delete my account data?

05 What cookies does digibet use and how do I control them?

06 Who can I contact if I have a concern about how my data was handled?

Privacy Policy

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